Our community is ready to answer. Reporting to the Contact Centre Team Leader - Service, our Customer Service Advisors - Home Based are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers. I worked at Jet2holidays for the amount of just under 2 years and I have never enjoyed working with such amazing people and management before. Unrequited cancellation and no way to communicate to Jet2.com Help Management is absolutely disgusting,they don’t care about you. Customer Service Advisor (Former Employee) - Manchester Hangar - 21 March 2021. Join us as a Customer Service Advisor earning £18,800 per annum you’ll enjoy the freedom and support you need to make an impact: making fans of the products you love, delivering brilliant customer service and meeting targets with an opportunity to earn more on our incentive program. Long hours and way too stressful. bad supervisor and bad management there is few good people and they are friendly and few good supervisor to work with , but one of supervisor phill he is acting like bad big cheap boss and rasist and some other team lead they are acting like joke and rasist and crazy and they know nothing . Undo Easy Apply. Jet2.com Passenger Service Agent Jobs; Jet2.com Airport Customer Helper Jobs; Jet2.com Customer Service Advisor Jobs; Customer Service Representative Jobs; Customer Service Representative Jobs in London; Customer Service Representative Jobs in Manchester; Customer Service Representative Jobs in Glasgow; Customer Service Representative Jobs in Heathrow; Customer Service … With the customer at the forefront of everything, you will be a Customer Helper working successfully as One Team with all your colleagues to achieve success. Do you thrive from helping people? Your feedback has been sent to the team and we'll look into it. What you’ll do: – Work 37.5 hours with varied shift patterns during opening times. Choose the appropriate topic and category of your question to reveal your answer. Poor management. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Jet2.com Passenger Service Agent Jobs; Jet2.com Customer Services Agent Jobs; Customer Service Agent Jobs; Customer Service Agent Jobs in London; Customer Service Agent Jobs in Heathrow; Customer Service Agent Jobs in Edinburgh; Customer Service Agent Jobs in Manchester; Customer Service Agent Jobs in Birmingham; Customer Service Agent Jobs in Hounslow Login attempt failed, please enter a valid Employee ID number. Are you sure you want to replace it? GB. Customer Service Advisor Jet2.com and Jet2holidays Dec 2019 - Present 1 year 2 months. VIRTUAL RECRUITMENT ROADSHOW Find out more about life at Jet2.com Reporting to the Contact Centre Team Leader, our Part Time Customer Service Advisors are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers. Company doesn’t care about the staff just cares about money company forcing people to work from home when it’s not what I signed up for, they are refusing to open the office which hasn’t been cleaned since lockdown started company is a JOKE and unless your face fits you’ll be treat like garbage the hours are garbage as well 12-21pm weekdays so no chance to see family during the week, Unless your face fits you get treat like garbage. Visit PayScale to research customer service advisor salaries by city, experience, skill, employer and more. I did not ask for this cancellation but their email suggests I did. Bad shift times & constantly under the microscope. Customer Service Advisor at Jet2.com and Jet2holidays Wakefield, United Kingdom. Select your situation. Jet2.com: Excellent customer service - See 31,526 traveller reviews, 1,956 candid photos, and great deals for Jet2.com, at Tripadvisor. I worked with Jet2 for just under 1 year. Wir würden Sie gern fortfahren lassen. Answered: Does anyone have a direct tel no, not premium rate, for them OR better still a way to email or tel their CEO Philip Meeson? Your login is your Employee ID number. Reply. Working hours were long but tolerable. Useful. Your response will be removed from the review – this cannot be undone. Ask a question about working or interviewing at Jet2.com and Jet2holidays. 419 Part Time Customer Advisor jobs and careers on totaljobs. Reporting to the Contact Centre Team Leader, our Part Time Customer Service Advisors are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers. The training was sufficient and necessarily quick, the roles of temps were limited and manageable. Jet2.com: Poor customer service - See 31,523 traveller reviews, 1,956 candid photos, and great deals for Jet2.com, at Tripadvisor. What is the interview process like at Jet2.com and Jet2holidays? Interviews for Top Jobs at Jet2.com. What kind of background che…. Customer Service Advisor, Newcastle City Centre, £8.50 - £8.91. Jet2 com salary trends based on salaries posted anonymously by Jet2 com employees. Shifts are terrible, pay is average, most of the supervisors are great but one of them speaks to everyone like they are kids and cos most of us are young we put up with it I’ve watched her single out people and embarrass them in front of passengers and other staff,she’s a bit of a bully. Share. 2. With our low deposit, part payments and free name changes, it’s so easy to fly away together. Questions about Jet2.com and Jet2holidays, Can you give me some tips for attending the assessment day for the role as a travel advisor- inbound…. Everyone at customer service Everyone at customer service, I have spoken to have been helpful and friendly cannot be more happy with the service received Re- cancelled holiday refund, Thankyou Jet2 brilliant service. So i will tell you honestly.. Varied Role with shifts starting at different times. Customer Service Advisor (Former Employee) - Leeds - 29 January 2021. Keep up to date with the latest news on your flight with Jet2.com Coronavirus (COVID-19) update. I have just booked for September and had a problem with the app. We hope to welcome you on board with us in the future. Find all-inclusive and last-minute holidays, with hotel, return flights, transfers, 22kg bags and ATOL protection. Does anyone out there know the phone number of Jet2 Holidays customer service it appears to be a closely guarded secret, or maybe they just don't want to hear any complaints from disgruntled customers and prefer to ignore e mails instead. How is feedback from management delivered at Jet2.com and Jet2holidays? I worked with Jet2 for just under 1 year. Applied online through the Jet2 careers website. Would your customers say that you provide amazing customer service? Report this profile About I am a customer service specialist with over 8 years experience in hospitality and contact centre environments. We get 30 holidays a year sounds great right can you actually get the days off you want can you chuff!!! Lauren Clayton Senior Customer Service Advisor at Jet2.com and Jet2holidays Greenmount, Greater Manchester, United Kingdom 55 connections Then you get pulled into fact finding meetings which lead to disciplinary meetings. Customer Service Advisor at Jet2.com and Jet2holidays Leeds, United Kingdom 9 connections. 5 Customer Service Advisor Interview Questions & Answers. The job posting you are looking for has expired or the position has already been filled. I then called their 'customer services' to request a refund. Leeds College of Art. Viele übersetzte Beispielsätze mit "customer service advisor" – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen. Jet2 com salary trends based on salaries posted anonymously by Jet2 com employees. My flight was cancelled in April. There is no typical day because every day is varied from meeting passangers when they arrive at Jet2, to checking in passangers to boarding passngers into the aircraft and meeting the passangersw upon their return. Click here to visit our dedicated Customer Service section. If any member of your party needs Special Assistance, at the airport or in resort, please contact our dedicated Jet2.com and Jet2holidays Special Assistance department on 0800 408 5591 or, if you’re calling from outside the UK, on +44 (0) 203 059 8337. The training they give you is amazing, you make friends with your training team as you all start on the same day. Join to Connect Jet2.com and Jet2holidays. Jet2.com: Excelent customer service - See 31,509 traveler reviews, 1,955 candid photos, and great deals for Jet2.com, at Tripadvisor. Plus, our award-winning Groups team will look after every aspect of your trip all on one simple booking. There is no understanding and compassion for people and their situation. Candidate Login Search All Vacancies JOB OF THE WEEK: Search All Vacancies DETAILS > Please Login. We’ll get you noticed. Jet2.com and Jet2holidays Reviews by Job Title, See more Jet2.com and Jet2holidays reviews by job title, Jet2.com and Jet2holidays Reviews by Location. Constantly feel like your walking on egg shells. This question helps you make sure the applicant would be able to properly represent your company and defuse the situation if they encountered an angry customer. Bailey Employment Services are currently recruiting for an Inbound Customer Service Advisor to work for a large, reputable company based at Chester Business Park.As a customer service advisor, you will be the first and often only point of contact for customers with any issues or queries relating to their bank accounts, so the ab. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didn’t want to be working there. What is the organisational culture at Jet2.com and Jet2holidays? As a valued Customer Service Advisor you will play an essential role in delivering a VIP customer experience in every interaction you have with our customers. You get told off for coming back 30 seconds late from your break. She added: "Jet2.com – even the name – reflects current and changing consumer digital trends, offering online as well as telephone booking options for family-friendly customer service. Anonymous Interview Candidate in Manchester, England, England, - Belo Horizonte, Minas Gerais, Minas Gerais. She then told me I would receive a refund which was £100 less than what I paid. They are very strict, very over the top and the management can be manipulative at times. Leeds College of Art. VISIT NOW Featured Vacancies. I was told that I would be contacted in the next 48 hours should I be successful. The average Jet2.com and Jet2holidays salary ranges from approximately £12,903 per year for Passenger Service Agent to £18,397 per year for Flight Attendant. Jet2.com Leeds Bradford International Airport. Follow the link at the bottom of the description to a job. My plans are up in the air (metaphorically speaking). First class customer service I honestly cannot praise jet2 and their customer service enough. Work at weekends, disaplinary over daft things, favortism in the work place. I started with Jet2.com and Jet2holidays as a Customer Service Executive on the EU261 Team, who deal with flight delays. Job can get tricky but staff and team leaders are always there to help you. Cabin Crew (21) Passenger Service Agent (21) Customer Service Agent (3) Customer Helper (3) Airport Customer Helper (3) Ramp Agent (2) Customer Service Advisor (2) Travel Advisor (2) Jet2.com: fabulous customer service - See 31,511 traveler reviews, 1,955 candid photos, and great deals for Jet2.com, at Tripadvisor. Forgotten login details While the coronavirus (COVID-19) pandemic affected our flights programme between March and July, we’re happy to say that we’re now flying again! I interviewed at Jet2.com, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired No customer service whatsoever. Using specialist Ground Services Equipment, you'll ensure all Jet2.com aircraft are in the right place, at the right time and ready for departure. Customer Service Advisor Basingstoke 20,000 per annum A leading employment benefit company in the centre of Basingstoke is currently recruiting for a Customer Service Advisor to join them on a permanent basis. Low-cost airline Jet2 has been named the best airline in Europe. As a valued Customer Service Advisor within our fun and friendly Contact Centre, you will play an essential role in delivering a VIP customer experience in every interaction you have with our customers. Jet2.com: Jet2holidays customer service - See 31,525 traveller reviews, 1,956 candid photos, and great deals for Jet2.com, at Tripadvisor. British low-cost airline Jet2.com (LS) is headquartered at Leeds Bradford International Airport (LBA). Does anyone out there know the phone number of Jet2 Holidays customer service it appears to be a closely guarded secret, or maybe they just don't want to hear any complaints from disgruntled customers and prefer to ignore e mails instead. Would you like us to review something? Clearly just an exercise to how you sound on the phone.. she was more interested to know how I’d get to work should I be successful. If so, then you need to read on. In this Full-Time employee role, you’ll support our client’s customers with their questions related to billing and account maintenance. We make flying friendly for groups of 10 or more! Average salary for Jet2.com Customer Sales Advisor in Uk: £17,655. Customer Service Contact Form. Customer Service Team Leader. Join to Connect Jet2.com and Jet2holidays. Best airline , offering excellent customers service satisfaction, friendly services and strong supportive team and good flexible work shift pattern. Kind regards, Natalie Hedley-Kiani Customer Service Executive Support Does anyone out there know the phone number of Jet2 Holidays customer service it appears to be a closely guarded secret, or maybe they just don't want to hear any complaints from disgruntled customers and prefer to ignore e mails instead. Solution. Customer Service. Why is customer service important? Great customer return. The average salary for a Customer Service Advisor in United Kingdom is £18,466. Leeds, West Yorkshire, United Kingdom Assisting customers with any pre-travel arrangements or amendments. Looking for something else? Ta and Trip Advisor repeatedly praise and award us for the way we treat and look after our customers. There’s hardly any diversity in the Leeds office. When it comes to booking and travelling with Jet2.com and Jet2holidays, we know that customers will not only love the 33 fantastic destinations that we have on sale, but once they experience our service, they will quickly understand why organisations such as Which? Join to Connect Jet2.com and Jet2holidays. 3. This will replace the current featured interview for this targeted profile. very disappointing. She added: "Jet2.com – even the name – reflects current and changing consumer digital trends, offering online as well as telephone booking options for family-friendly customer service. Average salaries for Jet2 com Customer Services Executive: [salary]. Hide . Amazing training, Great staff & team leaders. Temporary summer work for saving money. You can contact them at customer.service@jet2.com and they will provide a full response in 21 days. Thriving company to work for. I worked at Jet2holidays for the amount of just under 2 years and I have never enjoyed working with such amazing people and management before. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed, Customer Service Representative positions, Resort Customer Helper (Rep) - Lara Beach, all Jet2.com and Jet2holidays reviews in United Kingdom, all Jet2.com and Jet2holidays reviews for Customer Service Representative, all Jet2.com and Jet2holidays reviews worldwide. Pros. Friendly flight times to sun, city and ski destinations are all yours to enjoy. Overseas I applied online. When 86% of customers quit doing business with a company due to a bad experience, it means that businesses must approach every support interaction as an opportunity to acquire, retain, or up-sell.. Good customer service is a revenue generator. Bitte wählen Sie zuerst aus: Contact us by phone. Your just another number unless of course your face fits. Average Jet2.com and Jet2holidays hourly pay ranges from approximately £9.81 per hour for Customer … Ta Find and apply today for the latest Part Time Customer Advisor jobs like Customer Assistant, Customer Service Volunteer, Part Time Customer Service Advisor and more. Personally I think it’s been a waste of time. It looks like Jet2.com have cancelled my flight at the end of Oct 20. VIRTUAL RECRUITMENT ROADSHOW Find out more about life at Jet2.com. You get pulled in for the smallest things and made to feel like uncomfortable. Apply . Great value package holidays for £60pp deposit. For a quick answer to your question, take a look at the pages below. I had a full refund within 2 days. Customer Service Advisor (Former Employee) - Manchester Hangar - 21 March 2021 I worked with Jet2 for just under 1 year. I interviewed at Jet2.com (Manchester, England, England) in Jan 2020. 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Anonymous interview Candidate in Manchester, England ) in Jan 2020 here to visit our dedicated customer Service ’!
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